TWLOTwilio Inc.

$201.97+79% 1Y

Operating metrics

Active customer accounts at Twilio: 402K for Q4 2025, +24% on a year ago; not in its releases since.

Operating metrics

From earnings releases, Q4 2020 to Q3 2026
Active customer accounts, Q4 2025402K

+24% on a year ago

Not in the releases since Q4 2025.

Dollar-based net expansion rate114%

Q3 2026, +5.0 points on a year ago

Active customer accounts, Q4 2025: 402K

“More than 402,000 Active Customer Accounts as of December 31, 2025 compared to more than 325,000 Active Customer Accounts as of December 31, 2024.”

Source: Q4 2025 earnings release, filed Feb 12, 2026

Every quarter, with its source

QuarterActive customer accountsDollar-based net expansion rateRelease
Q3 2026n/a114%Filed Oct 29, 2026
Q2 2026n/a116%Filed Aug 6, 2026
Q1 2026n/a114%Filed Apr 30, 2026
Q4 2025402K109%Filed Feb 12, 2026
Q3 2025392K109%Filed Oct 30, 2025
Q2 2025349K108%Filed Aug 7, 2025
Q1 2025335K107%Filed May 1, 2025
Q4 2024325K106%Filed Feb 13, 2025
Q3 2024320K105%Filed Oct 30, 2024
Q2 2024316K102%Filed Aug 1, 2024
Q1 2024313K102%Filed May 7, 2024
Q4 2023305K102%Filed Feb 14, 2024
Q3 2023306K101%Filed Nov 8, 2023
Q2 2023304K103%Filed Aug 8, 2023
Q1 2023300K106%Filed May 9, 2023
Q4 2022290K110%Filed Feb 15, 2023
Q3 2022280K122%Filed Nov 3, 2022
Q2 2022275K123%Filed Aug 4, 2022
Q1 2022268K127%Filed May 4, 2022
Q4 2021256K126%Filed Feb 9, 2022
Q3 2021250K131%Filed Oct 27, 2021
Q2 2021240Kn/aFiled Jul 29, 2021
Q1 2021235Kn/aFiled May 5, 2021
Q4 2020221Kn/aFiled Feb 17, 2021
Active customer accounts
Individual accounts with at least $5 of revenue in the last month of the period (reported as 'more than' a rounded number).
Dollar-based net expansion rate
Revenue in the quarter from the prior-year cohort of active customer accounts, relative to the same quarter a year earlier.

Source: company earnings releases furnished to the SEC on Form 8-K (Item 2.02, Exhibit 99), SEC EDGAR.

Twilio (TWLO) Key Metrics: Active Customer Accounts by Quarter · Ryufin